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Promising To Be Our Customers’ EASY WAY OUT Is Not A Light Responsibility
Both individual and corporate clients consistently seek two key qualities from their service providers: trust and convenience.
Fidelity Insurance continues to deliver on these essential expectations, even as competition intensifies.
By placing our customers at the heart of our strategy, we tailor our products and processes to meet their evolving needs - guided by precise, dynamic customer insights.
These insights form the foundation of what Fidelity stands for today.
Fidelity Insurance continues to deliver on these essential expectations, even as competition intensifies.
By placing our customers at the heart of our strategy, we tailor our products and processes to meet their evolving needs - guided by precise, dynamic customer insights.
These insights form the foundation of what Fidelity stands for today.
Explore our Diverse Insurance Solutions
Health
Fidelity's Health Insurance coverage offers you peace of mind and financial protection against medical expenses, enabling you to prioritize your health and well-being without worrying about potential financial burdens.
Auto
Fidelity takes pride in offering customers a sense of total peace of mind on the road through our Motor Insurance policies in Lebanon.
Property, Casualty & Marine
Whether protecting your cargo, home, business, or valuable assets, Fidelity offers tailored insurance solutions - from property coverage to marine insurance - designed to safeguard what matters most against unexpected risks.
Life
At Fidelity, our portfolio features a range of life insurance solutions that provide lifelong protection.
Travel
Fidelity offers a Travel Insurance plan designed to protect you from unexpected events and keep your journey as stress-free as possible.
Expat
Fidelity provides customized insurance plans for expatriates, shielding them from unforeseen incidents and ensuring peace of mind for those living and working abroad.
Shape the Future of Insurance — Build Your Career With Us.
Frequently
Asked Questions
Fidelity provides a wide range of insurance solutions, including Health, Motor, Property, Casualty, Marine, Travel, Expat and Life products, designed to protect individuals and businesses against life’s uncertainties.
Paying your Fidelity premiums is now simpler than ever with fast, secure, and flexible options. You can settle your premiums through OMT, Whish Money (at Fidelity’s cashier), Bank Audi, Al Mashreq Bank, online through a secure payment link, or via door-to-door collection.
Filing a claim with Fidelity is simple and straightforward:
- You can begin by contacting your agent or visiting any of our branches for assistance.
- Each policy folder also includes clear, step-by-step instructions to guide you through the claims process.
- For claim submissions or follow-ups, you can also contact us on 1575 during working hours.
At Fidelity, your satisfaction matters. To file a complaint, you can:
- Call our Customer Service Department on 1575, Ext. 633 (during working hours)
- Fill out the complaint form on our website: www.fidelity.com.lb/en/Help/Complaints
- Email us at: customerservicedept@fidelity.com.lb
Yes. Fidelity applies strict data protection policies to ensure your personal and financial information always remains confidential and secure.
Our branches are open Monday to Friday, from 8:30 AM to 4:00 PM. The live chat feature is available during the same hours for your convenience.
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